A tribute to our customers: Good causes in times of pandemic

At CCK we are honored to work for companies that contribute to the well-being, safety and health of people, no matter wellbeing, safety and health of people, no matter if they are clients, collaborators, neighbors, acquaintances or strangers, whether they are clients, collaborators, neighbors, acquaintances or strangers, what really matters is that if we want to go far, we must do it together. that, if we want to go far, we must do it together.

In different ways, and in the midst of covid 19, many of our clients contributed to the country and the Central American region. Here we share some of them with you.

EMERGENCY SUPPORT NATIONAL

AERIS: Support and availability of AERIS and its personnel 24/7, to maintain its service to service for connections, rescue flights, arrivals of Costa Ricans and residents, as well as the Costa Ricans and residents, as well as the usual service for cargo operations. cargo operations.

Claro. It was part of the Costa Rican government's "Con Vos Podemos" (With You We Can) project which consisted of setting up dials so that customers could donate to support vulnerable families. and thus support vulnerable families.

Coyol Free Zone. Organized a concert with Costa Rican bands that was broadcasted via FB with the objective of thanking the health professionals who collaborate from the front line. from the front line.

DiDi: Offered discount coupons for discount coupons for health collaborators in Costa Rica through the Didi Hero program. Didi Hero program.

Ford Costa Rica. Launched an initiative to promote respect for the sanitary vehicular vehicle health restriction. joined by Hyundai, Volkswagen, Suzuki, Lexus, Toyota and Honda Motors. Honda Motors.

Google. Together with Apple worked to enable the use of Bluetooth technology and help governments to reduce the spread of the virus while keeping governments to reduce the spread of the virus while maintaining user security and privacy. user privacy.

Medical Group. En Costa Rica 32 personas participaron en la transformación del Cenare a CEACO. Se brindó cobertura de un puesto de trabajo 24/7 en la línea 1322. Se apoyó al Comité Municipal de Emergencias de San José con el empaquetamiento y distribución de víveres. Se enviaron paramédicos al Centro de Distribución de Walmart para apoyar el proyecto: Comida para Todos.

Grupo Monge. For two months, he created the Entrepreneur Wednesdays more than 350 self-employed workers to offer their products in the Monge Stores. products in the Monge Stores

Grupo Purdy. Through the "Vamos Pa'lante" campaign, it offered its collaboration to give immediate attention to the fleets of several immediate attention to the fleets of several institutions such as the Ministry of Health and the Costa Rican Social Security Fund. Ministry of Health and the Costa Rican Social Security Fund.

SUPPORT FOR COLLABORATORS

Didi. Created a $10 million support fund for driver partners globally and determined to pay determined to pay out 75% of average earnings to those over 65 years of age. In addition, lowered the service fee from 15% to 5% and donated service fee from 15% to 5% and donated disinfectants and 80,000 masks to 80,000 face masks to the most active driving partners on the platform.

KFC. Donated more than 900 to its employees and, as of June, resumed full days. days.

Grupo Purdy:  Performed an analysis of the and collaborators with risk factors in order to implement teleworking teleworking. Enabled three private bus transportation routes for employees living in high-density areas. created an internal protocol that includes protection for the employee, implemented protocol that includes protection for employees, implemented signage, created an anti-COVID brigade that created an anti-COVID brigade that supervises the protocol, among others.

Microvention. It offered transportation and 100% lunch subsidies for all its 3,000 employees and provided an extra bonus for one month.

Peninsula Papagayo: Delivered food baskets every month to its employees with reduced working hours.

CUSTOMER SUPPORT

BAC Credomatic. Implemented a financial relief program for physical, small, medium and large small, medium and large companies. Established exclusive branch hours to serve senior citizens or high-risk individuals. elderly or high-risk individuals. Launched "Momentos Online" (Online Moments), an entertainment option to promote the to promote the #YoMeQuedoEnCasa movement to prevent the spread of covid-19. the spread of covid-19. Collaborates with NGO's, through the Yo Me platform. One platform so you can collect donations and support many people who have been affected by the pandemic. affected by the pandemic.

Bank Agricultural. Offered payment extensions for its clients and took biosecurity measures in the biosecurity measures in the agency network to reinforce hygiene measures. hygiene.

Claro. It gave away free minutes and messages to all prepaid customers who did not have a balance, provided a service package and did not deactivate the lines of prepaid customers who did not have a balance. balance, provided a service package, and did not deactivate the lines of postpaid customers who could not pay their bill. postpaid customers who could not pay their bill. Free navigation to government websites to government websites was provided to its customers. Enabled the 1322 line for customers to make enquiries about the customers to make inquiries about covid-19.

Financial Group CAFSAReadjusted payment terms for loans for the benefit of its customers.

Purdy Group. He offered the opportunity to purchase a vehicle this year and start paying the first installment in 2021. the first installment in 2021. Enhanced digital customer service to avoid relocations and to avoid relocations and promote customer safety. Made available the virtual virtual advisor, the creation of a physical distance device between the advisor and the customer, and between the advisor and the client, and enabled the contact center los fines de semana.

Walmart. Modified its hours of exclusive attention to seniors (7:00 am to 8:00 am). am to 8:00 am). Froze the price of 700 products 700 products and installed acrylic displays, alcohol gel and disinfectants in shopping carts in Nicaragua. shopping carts in Nicaragua.

DONATIONS

AFP Crecer. In alliance with private companies and Fundación Meza Ayau Foundation donated 22 mechanical respirators in El Salvador.

AFZ. Delivered 1,600 diagnostic diagnostic tests and 2 disease detection machines. GeneXpert® a la Caja Costarricense de Seguro Social de Costa Rica.

Bank Agricultural. Donated 4,000 covid-19 rapid screening tests and joined other companies to donate 22 mechanical other companies to donate 22 mechanical respirators, which were delivered to El Salvador's Ministry of Health of El Salvador.

Coyol Free Zone. Donated an Abbott M2000 Realtime Diagnostic System, 5,000 covid-19 detection kits and 36 isolation doors to the Alajuela Hospital for the covid-19 detection kits and 36 isolation doors to Hospital de Alajuela for patient care. patients.

Growing Together: It is delivering food to 1300 families in 11 Guanacaste communities, since May.

Didi. Donated 20,000 face masks to the government of Panama.

Everty. Donated 130 food packages to Malecu families in CR.

Fresh del Monte and PriceSmart. In alliance with MarViva, donated 1,280 food packages and 1,700 melons to fishing communities in Costa Rica, Panama and Panama. fishing communities in Costa Rica, Panama and Colombia. Colombia.

Grupo Lala. The employees and Grupo Lala donated 42,000 food rations to ice cream of food to ice cream makers in Guatemala and created a campaign to donate 2,500 liters of milk in each country Guatemala, Nicaragua and Costa Rica.

Group Monge. Donated household appliances, ovens, washing machines, refrigerators, mattresses and other items to the Heroes de Fe Hall of the Hospital de covid-19, to vulnerable families and to the CR Ministry of Security. vulnerable families and to the CR Ministry of Security.

Group Purdy. Supported AMCHAM's proactive testing campaign with the donation of 1 machine and 85 kits. machine and 85 kits. Participated in the Food Bank's #SomosUno initiative, volunteered to assemble and deliver 2,190 food packages with the support of vehicles of the five with the support of vehicles from the Group's five brands.

Huawei. Delivered 10 tablets to the Ministry of Economy, Industry and Commerce of CR to guarantee the supply of basic food basket products.

Ingenio Taboga: Benefited more than 50 institutions and 10 communities in its area by donating more than 2,100 gallons of disinfectant alcohol and more than 300 gallons of disinfectant alcohol. donation of more than 2,100 gallons of disinfectant alcohol and more than 300 gallons of alcohol gel. of alcohol gel.

KFC. Benefited 300 families in Costa Rica with food and provided chicken pieces to street provided chicken parts to street dwellers, senior citizens and health personnel. health personnel.

Kraft-Heinz. Donated 70,000 colados to children and young people living in vulnerable conditions in SOS Children's Villages, World Vision and Obras del Espíritu Santo in CR.

Microvention. The Engineering Department manufactured protective face shields and donated 55 to CENARE and 33 to the CR Children's Hospital. donated 55 to CENARE and 33 to the CR Children's Hospital.

PepsiCo: The Foundation announced a regional strategy that included a US$6.5 million grant to support access to nutritious food for communities in the region. US$6.5 million grant to support access to nutritious food for vulnerable communities in 12 Latin American countries. communities in 12 Latin American countries.

Philips. Donated 10,350 COVID extraction kits to INCIENSA, 1,000 polyethylene COVID extraction kits to INCIENSA, 1,000 polyethylene blankets to the Children's Hospital and 23 headbands for face shields at CR. face shields at CR.

Walmart. Distributed medical supplies and humanitarian aid to Nicaraguans through World Vision. through World Vision.

TRAININGS

AFP Crecer. Launched the platform "POSSIBLE FUTURES: Imagine the world after covid-19". world after covid-19". 10 keynote lectures with 10 brilliant minds to guide people in a reality based on the present, but with a future perspective. future perspective.

Grupo Purdy: Together with AED he gave the talk "The new normal in the processes of digitalization processes” y con ASOMET “Metrology in times of of pandemic”.

ManpowerGroup. In Guatemala, it developed a platform that offers different trainings through skillsoft, an initiative that seeks to empower and strengthen talent in this seeks to empower and strengthen talent in this context of confinement. https://www.skillsoft.com/. In Costa Rica, it offered free training on telework on telework and the preparation needed to ensure a safe return to the office. to the office.

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